Frequently Asked Questions

Can you use a file I send via email?

Definitely yes. There is no difference between a file copied to a CD and sent as an email attachment as long as it is a valid artwork file.

Is there a minimum or maximum number of items I can print offset?

There is no minimum or maximum number of print items. Depending on the job, the printer will be taking 100 to 500 print runs to get the correct output. Meaning, to print 1 copy or 100,000 copies takes the same make-ready effort. For that reason, printing less than 500 copies in offset will not always be economical – and smaller jobs should be done in digital print. Just be aware, with offset, the larger the quantity the lower the cost per print.

What is a PDF?

PDF (Portable Document Format) is a file format by Adobe. This file format helps to view, partially edit files originally made in almost any designing / word processing software. A PDF file can be viewed using Acrobat Reader which is freely available to be downloaded from Adobe® website at www.adobe.com. We use this program for digital proofs we send across via email and we recommend you to have one installed in your system.

What kind of print jobs do you do?

We undertake almost all types of offset and digital jobs including flyers, posters, brochures, point of sale (POS) materials, folders, and calendars. We also print stationery including letterheads, business cards, invoices, vouchers and more.

How long will my job take to print?

The turnaround time it will take to finish a print job depends on the intricacies involved. It varies from a couple of days to a few weeks. Always ask our staff to provide a timeline with the quote, as we will deliver on time every time as long as we know the scope of the project.